Way.so is a technology company specializing in providing around-the-clock IT support for businesses using Microsoft 365. The company leverages a combination of artificial intelligence and human expertise to resolve IT issues swiftly, ensuring minimal downtime and enhanced productivity for employees. Way.so operates in the IT support market, targeting businesses that require efficient and reliable IT assistance. The business model is based on a 'no cure, no pay' system, meaning clients only pay for issues that are fully resolved. This model not only ensures cost-effectiveness but also builds trust and reliability. The company integrates seamlessly with existing tools like Microsoft 365, AWS, MDM, and RMM, requiring no migrations. Way.so's AI resolves 70% of IT issues instantly, while human IT experts step in for more complex problems. The service is designed to be intuitive and user-friendly, allowing employees to resolve IT issues via a single chat within their Teams or Slack applications. Security is a top priority, with data chats encrypted using AES 256 and compliance with ISO 27001 and SOC 2 standards. This comprehensive approach ensures that businesses can maintain high levels of productivity without being hindered by IT problems.

Keywords: AI-driven, IT support, Microsoft 365, no-cure-no-pay, productivity, encryption, ISO 27001, SOC 2, seamless integration, 24/7 service.